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PointsBet Sportsbook Review

ᐅ Up-to-date review of PointsBet Sportsbook: How legit is PointsBet?

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In our latest PointsBet review, you'll see that they offer plenty more besides being an official partner of the NFL, NBA & MLB. As you're probably already aware, PointsBet offers an abundance of betting markets across these popular leagues.

Beyond the major US sports, we found a further 16 sports to choose from. We also soon found that there was a great range in betting markets, including a few exclusive to PointsBet. If you are looking for reliability and credibility, PointsBet has these boxes ticked, too. They have acquired legitimate licensing and provide responsive support around the clock.

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PointsBet Pro and Con
  • Lots of good promotions
  • Nicely designed interface
  • Fast withdrawal processing times
  • User reviews claim that customer service could be better
PointsBet Sports Bonus
5 x $50Bet Credits
T&Cs apply, 21+
User Reviews 15
Payment Methods
Prepaid Card
Virginia (US) Lottery Board
1 – 5 Days
PointsBet Australia Pty Ltd
Available Languages
Customer Support
Live Chat, Phone, Email Support
13-PBET (13 72 38)
"really good! Lots to bet on and good welcome offer to start you off :)"
a good spot
"pretty good sports and the odds are good. Easy to navigate site too"
User Rating
15 User Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Last Updated on 03/30/2024
Fact checked by: Vicky Winters

Welcome Bonus & Promos

Lots of sportsbook bonuses are overly complicated, but that’s not something that you can accuse PointsBet of. This is because new sportsbook customers at this online sportsbook will simply get a risk-free bet worth up to $500. That’s right, you can sign up to PointsBet for the first time, lose your first bet and find yourself with up to $500 in credit to try again.

So once you’d verified your account, the PointsBet sportsbook promo code would automatically be activated and you could then make your first qualifying bet. You could try betting on the weekend’s football in the NFL, or try different sports like baseball, hockey, basketball and so on.

If your bet lost, PointsBet would refund your betting stake by 100% up to $500. This refund comes in the form of site credit, which has no actual cash value but can be used as stakes for more bets. Think of it as getting a second chance to try again at PointsBet.

However, if you managed to win your first bet, you would simply get your winnings and use them however you wanted. This means that the welcome bonus wouldn’t actually come into play, but if you won your first bet, then you probably won’t mind this too much.

Rating the PointsBet bonus

PointsBet isn’t the only online sportsbook to put on a risk-free bonus like this, but we think that this deal is easily one of the best on the market. After all, you could get a fair amount of insurance for your first bet – which is something that all rookie betting fans will appreciate.

Obviously, you will have to be a brand new customer to use this PointsBet sportsbook promo code, and you’ll also need to be at least 21 years old. Thankfully, PointsBet is now fully licensed and regulated in over a dozen US states, meaning that you should be able to get this deal from the following states:  CO, IA, IL, IN, KS, LA, MD, MI, NJ, NY, PA, VA, WV.

5 x $50Bet Credits
Free Bet
Requirements (WR):
1x Deposit
T&Cs apply, 21+

PointsBet app review

pointsbet app reviewThere’s a great PointsBet betting app that you can download for free to your iOS and Android mobile device. While it works like most other betting apps, there are a few special features that we thought you should know about.

Getting started is easy as you can login into your PointsBet account or sign up direct from the app. Once you’ve done this, you’ll find that the app header contains all of the most important details for things like your account balance, your bet slip, your pending bets, settled bets and so on.

Fast switching between markets inside the app with the help of the footer bar

Similarly, the actual sports betting interface is nicely intuitive so that you can scroll through all of the day’s sports betting options, or filter them according to the sport. There are also tabs in the app footer for switching to live bets or searching for your preferred betting event. When it comes to making a bet, you can simply tap on the odds, which will add them to your bet slip, and then you can enter your stake and submit your bet.

So far, so good, but it’s those special features about the PointsBet app that’ll get everyone talking. For example, there are some awesome things called Lightning Bets which allow you to bet on every play in a game. So you could bet on whether that NFL team will succeed on third and five, and so on. Plus the PointsBet app is great for parlay betting, with a handy parlay boost available each and every day.

Elsewhere you’ll see that the PointsBet Rewards program is built into the app so that you can keep earning points for each bet you make, and you’ll find safe and simple ways to make deposits and withdrawals. So if you’ve ever wanted a superior way to bet from your smartphone or tablet, you should definitely download the Pointsbet app.

PointsBet payment methods

PointsBet might not offer the largest number of payment methods when compared to some other online sportsbooks, but all of them offer you a quick and safe way to make your deposits. Most people will probably use one of the credit card brands such as Visa and Mastercard, although there is also the option to use the PayPal ewallet.

Prepaid Card
+ 4

What’s best is the fact that all of these payment methods can be used to make instant deposits so that you shouldn’t have to wait too long to enjoy some quality sports betting.
  • Credit Card
  • Visa
  • Mastercard
  • PayPal

Customer service - polite and professional

After a little scrolling, you’ll reach the bottom of the PointsBet sportsbook and clearly see further links to contact support.

The Help button, forwards you to the dedicated FAQ page. Here, we found an ample range of categories, including depositing, promotions, sports betting 101, and more. Once you found the category your query related to, you would unveil a solid selection of questions backed by clear and concise answers.

Email or live chat?

Naturally, not every query can be answered by an FAQ and some may prefer to get in contact with a PointsBet support agent. If so, you can choose between email and live support to get your queries resolved.
When selecting email, all is kept quite simple and a new message will automatically be opened by your chosen email provider. Now, all that is required is for you to enter your questions and attach any additional evidence.

Alternatively, you can get in touch with the live support team by clicking live chat. A small pop-up window will appear in the bottom-left corner, offering you the chance to enter your full name, email, and send a message. When selecting start chat, you’ll be placed into a queue until an agent is ready.

We were met by a pleasant and professional support agent within a matter of seconds; although, during busy periods, you should expect to wait up to 15 minutes. All questions were answered swiftly and we had the option to attach evidence to our chats, too.

License & security - Pointsbet is legit and licensed

So far, this Pointsbet sportsbook review has proven very positive, and things only get better when we take a look at the site's security and licensing.

PointsBet is considered legal to operate in 14 states and has even secured a spot in New York’s exclusive sports betting scene that is limited to just nine operators. PointsBet has acquired sufficient state-specific licenses to open its virtual doors across all 14 states and is regularly externally audited to help confirm that all odds, bonuses, and terms are considered fair.

Transparent terms and conditions

Alongside legitimate licensing, we were quick to find out just how transparent PointsBet is in its approach to terms and conditions. Before registering with the site, you’ll be able to make your way through the small print, privacy policy, bonus terms, and just about any other area of the site before finalizing your decision. You’ll also note the RG logo, synonymous with responsible gaming, features across the site. In turn, this highlights a clear desire to provide top customer care and keep player habits in check.

It is also worth noting that established payment methods are used across the site and the latest encryption technology helps to cement any security concerns you may have had. Plus, the majority of the mobile app store reviews are extremely positive, too.

Where is the PointsBet app legal?

At the time of writing this review, the Pointsbet app was legal in 13 different US states. This is pretty good coverage, and it means that players can enjoy all that PointsBet has to offer from New Jersey and Pennsylvania through to Michigan, Colorado and Louisiana.

Virginia (US) Lottery Board
New Jersey (US)
Australia’s Northern Territory
Michigan (US)
Colorado (US)
+ 9

All of this is important as it shows that PointsBet is serious about offering a legal and safe online betting service. For example, players in Indiana would get customer protection thanks to the regulation from the Indiana Gaming Commission and so on. Here’s hoping that PointsBet continues to expand its services across the US.
State License Held
New Jersey New Jersey Division of Gaming Enforcement
Pennsylvania Pennsylvania Gaming Control Board
Michigan Michigan Gaming Control Board
Colorado Colorado Limited Gaming Control Commission
Louisiana Louisiana Gaming Control Board
Indiana Indiana Gaming Commission
Iowa Iowa Gaming and Racing Commission
Illinois Illinois Gaming Board
Virginia Virginia Lottery Board
New York New York State Gambling Commission
Maryland Maryland State Lottery & Gaming Control Agency
Kansas Kansas Racing & Gaming Commission
West Virginia West Virginia Lottery

PointsBet - What you can expect in these top states

New York BettingPointsBet New York

PointsBet is just one of a handful online sportsbooks that are now allowed to operate in the Empire State. So regardless of whether you live in New York, Buffalo or Albany, you can sign up to PointsBet and get that risk-free bet bonus.

Pennsylvania bettingPointsBet Pennsylvania

There are already plenty of online sportsbooks in the Keystone State, but we think that PointsBet could be the best. After all, it has great odds, lots of promos and those awesome rewards programs. Perfect for getting more for betting on the Steelers and Eagles.

Michigan BettingPointsBet Michigan

The Michigan sports betting scene has been bolstered by the arrival of PointsBet. This sportsbook has wasted no time in serving up its famously competitive odds and promos. Plus that risk-free bet bonus will be particularly handy the next time that the Lions take to the field.

PointsBet Ohio

Legal sports betting is brand new in Ohio and PointsBet is getting ready to make a big launch in the Buckeye State. It’s too early to see what kind of promo it might have in mind, but given what’s available elsewhere, we know that it’s going to be good.

PointsBet Maryland

Mobile sports betting has only just gone live in Maryland and PointsBet was quick to get one of the limited number of licenses. So if you live in Maryland, you can sign up to PointsBet and enjoy a legal, safe and fun way to enjoy online sports betting.

Betting Markets - great opportunities found at PointsBet

When visiting PointsBet, you’ll be greeted with a scrollable homepage highlighting the most popular upcoming fixtures. Here, you can filter between the various sports or select all to view a complete list.

If you can’t find any wagers that pique your interest, the drop-down in the top left-hand corner is a great place to start your search. We found that the A-Z list of available sports is located here and, with one click, will showcase the complete sporting availability of PointsBet. We found 19 sports to choose from, including many major US sports like baseball and football. Similarly, we found that PointsBet aimed to appeal to bettors of all backgrounds by providing a few entertainment wagers and various up-and-coming sports, such as MMA, rugby league, and more.

Upcoming futures & fixtures

Once you have chosen your preferred sport, a list of available competitions and tournaments will be visible. For some popular sports, you’ll also be able to check out any upcoming futures markets. After clicking on the competition you wish to wager on, you’ll be able to see all upcoming fixtures and the current moneyline, spread, and total odds.

If additional prop bets are available, the value will be shown in the top right-hand corner of the betting window. For an idea of the number of markets offered by PointsBet, we found over 90 extra prop bets eligible for the upcoming NFL fixtures.

Of course, it isn’t all about the pre-match odds. In fact, live betting is a great attribute of the PointsBet platform. When making your way through sporting options, you’ll clearly be able to see the available live wagers, or you can head to the live section itself and see a complete list of the current in-play opportunities.

Sports Bonus
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First Bet Safety Net up to $1000 OR Bet $5 and Get $150
Free Bet
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At bet365 we don't do ordinary, that's why if you sign up now you'll get the choice of two great New Customer Offers, the First Bet Safety Net up to $1000 or Bet $5 and Get $150 in Bonus Bets. Deposit required. Bonus Bets wager excluded from returns. T&Cs, time limits and exclusions apply. Gambling Problem? Call 1-800-Gambler 21+

PointsBet Review FAQ

🔓Can I use the PointsBet app out of state?

No, because the PointsBet app includes special geolocation software that ensures that you can only use it in your state of residence. Such requirements are an essential part of the online gambling laws in each state and they cannot be ignored.

🔓Who can download the PointsBet app?

As long as you are over the age of 21 and living in one of PointsBet’s states of operation, then you should be fine to download the PointsBet app. At the moment, PointsBet only operates in around a dozen different US states, but we think that many more will be added soon.

🔓Is PointsBet reliable?

Before registering with an online sportsbook, it pays to double-check that they are reliable and can be trusted. In this latest PointsBet review, we take time to confirm this for you and detail all there is to know about getting in contact. You can find out more about the available methods, knowledge of the agents, and expected response times.

🏀 What markets can I bet on at PointsBet?

PointsBet has an extremely busy sportsbook that is full of great sports betting opportunities. Currently, you will find 19 sports, including football, baseball, and ice hockey, plus a few niche sporting options, too. The range of betting markets will vary depending on the type of fixture you select; however, you can find out more by checking out our latest PointsBet review.

⭐ How do I know PointsBet is safe?

All online sportsbooks will need to obtain legitimate state-specific licensing before they can open their doors to the public. While our reviews aim to pick up on these details, they also make sure that these top sites are providing the right levels of security. In our latest PointsBet review, we highlight whether SSL encryption technology, safer gaming tools, credible payment methods, or accessible terms and conditions are available at PointsBet.

⚾ Is live betting an option at PointsBet?

When it comes to finding your next place to bet, you’ll want to make sure that all of your preferences are ticked. PointsBet offers a superb range of pre-match and futures markets; but, you’ll want to check out our latest review if your preferences lie in play.

Conclusion: Our Review & What other users are saying online about the PointsBet app

So we had a great time with the PointsBet app, but that is just a subjective opinion. This meant that we took a little while examining some recent users’ reviews of this betting app to give you a more objective impression of what it’s all about.

The main thing that we found was that most people enjoyed using the PointsBet app. There was a wide range of comments that all gave a favorable impression over the basic app design along with how intuitive it was to use.

One thing that surprised us was just how enthusiastic players were about the promotions on the app. With special mentions towards the promos that cater to local tastes, it really looks like PointsBet is getting something right here.

However, there are a few points that PointsBet could improve upon. In particular, there was one comment that expressed disappointment with the fact that the cash-out function appeared to be suspended more often than not. Plus another customer said that they were dissatisfied with the quality of customer support. While these are all valid concerns, we should note that such opinions were fairly rare in the context of all of the varying PointsBet app reviews.

The basic fact that PointsBet earned largely five-star reviews for its app should be enough to convince most people to give it a try. It’s probably worth reading a few of these reviews to see if there are any issues that could cause you problems. While some people won’t mind about the cashing out issue, it could be a deal-breaker for other players. But as we said, most people enjoyed using the PointsBet app and we also gave it our seal of approval.

The bottom line - user reviews we found online:

  • Lots of good promotions
  • Nicely designed interface
  • Fast withdrawal processing times
  • Customer service could be better

What are your thoughts on our review of the PointsBet Sportsbook? Share your experience with PointsBet in the comment section below!

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  • Massive range of sports betting markets
  • Quick withdrawals
  • Smooth app to navigate
At bet365 we don't do ordinary, that's why if you sign up now you'll get the choice of two great New Customer Offers, the First Bet Safety Net up to $1000 or Bet $5 and Get $150 in Bonus Bets. Deposit required. Bonus Bets wager excluded from returns. T&Cs, time limits and exclusions apply. Gambling Problem? Call 1-800-Gambler 21+

User Reviews for PointsBet

4.33/5 – 15 User Reviews
  1. excellent!

    really good! Lots to bet on and good welcome offer to start you off :)

  2. a good spot

    pretty good sports and the odds are good. Easy to navigate site too

  3. it's not bad

    pretty competitive odds

    no real loyalty bonuses and the customer service isn't great
  4. good sportsbook

    all my favorite sports are here to bet on

    poor customer service really lets the whole thing down
  5. lots of sports

    there's loads to bet on, and the app makes it really easy to place bets

  6. Great support

    Their help support is very efficient, I liked it.

  7. Amazing.
    Eric Reed

    The loss refund bonus that pointsbet has really helped me greatly.

  8. amazing!

    love the sportsbook here. A huge range of sports and fantastic odds!

  9. i had fun

    i had a lot of fun here. The odds are really good

  10. it's decent

    the app is a bit of a let down as it's very glitchy but apart from the it's all good

  11. pretty boring

    everything works and the odds are good

    it's pretty boring. No good features, nothing out of the ordinary
  12. amazing!
    Alanna Marks

    everything here is amazing! The sports, the offers, the layout, the customer support...all of it!

    nothing bad here!
  13. An Epic Gaming Experience
    Ben Silverman

    Man, this provider is all about the good stuff! They hook you up with tons of killer promotions that make your gaming experience even more epic. And let me tell you, their interface is like a work of art. It's so slick and well-designed, you'll feel like you're in gaming heaven.

    But here's the best part: their withdrawal processing is lightning-fast. You won't have to wait around forever to get your hands on your hard-earned winnings. It's like they know how to keep the excitement going. Now, I gotta be real with you. Some people say their customer service could be better. But hey, with all the awesome promotions and that jaw-dropping interface, I'm willing to overlook a few hiccups. Overall, this provider delivers the goods and keeps the good times rolling.

  14. decent bonuses

    pretty decent bonuses that are easy to use and a site work that works really well

    slow payments
  15. a decent, solid sportsbook

    not the best or most exciting sportsbook out there but it's pretty solid and has a lot to good sports to bet on

    the mobile app is woeful :( really bad, doesn't work at all

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  • Fast betting app with "Name A Bet" option
  • Great live betting system
  • King of Points Betting wagers
PointsBet Sports Bonus
5 x $50Bet Credits
Prepaid Card
T&Cs apply, 21+
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