Scratchful Casino Review: Is It Legit?

Scratchful casino promo

Scratchful refer-a-friend promo

After creating my Scratchful account and confirming my email, I recieved 7,500 Gold Coins (GC) and 2.5 Sweepstakes Coins (SC) for free.I didn’t have to make any payment. I also didn’t have to enter any Scratchful no deposit bonus codes to qualify. Immediately upon sign up, you can also qualify for the Scratchful login reward of 1,500 GC and 0.20 SC, which you can claim every 24 hours afterwards. In total, I received 9,000 Gold Coins and 2.70 Sweepstakes Coins.

While the welcome bonus skews heavily toward GC, this is common among US sweepstakes casinos. It's similar to what I got from McLuck, one of the Scratchful sister sites.

First purchase bonus option

Scratchful also offers an optional 150% first purchase bonus, where a $9.99 package gets you 50,000 GC plus a 25 GC bonus. These purchases are not required, and players can enjoy free gameplay and prize redemptions.

Additional Promotions

There are several additional bonuses to get Gold Coins and Sweepstakes Coins for Scratchful players in the USA. Most are provider-specific offers that reward you for playing particular games:

• Weekly Race by Habanero with a progressive jackpot and a top prize of 2 million GC and 1,000 SC
• Jackpot Play by Pragmatic Play with four jackpots to be won
• Big Prizes by Pragmatic Pay with daily prize drops and weekly tournaments worth 300 million GC and 150,000 SC

I also came across Scratchful native bonuses, including the JACKPOT and referral bonuses:

• The JACKPOT lets you win up to 200 million GC and 100,000 SC from playing eligible games
• The referral bonus gives you 100,000 GC and 50 SC when you bring a friend, and they make purchases

No VIP rewards to claim

One drawback is that Scratchful doesn’t feature a loyalty programme. The social casino does however have a VIP purchase offer, where you can get 200,000 Gold Coins with free 100 Sweepstakes Coins as a bonus when you buy the $74.99 package.

Promotion

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$19.99 = 40,000 GC

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$24.99 = 50,000 GC

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$49.99 = 100,000 GC

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$99.99 = 200,000 GC

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Scratchful Slot Games

Scratchful Scratch Games

With 700+ games, Scratchful boasts an extensive social gaming library without  sacrificing quality and diversity. Their titles are from 13 renowned providers, and include slots, Scratch-Offs, and live casino games.

While payments at sweepstakes casinos are 100% optional, here are your options if you're considering purchases and redemptions:

Purchases

Payment methods for purchasing a GC package:

• Google Pay
• Apple Pay
• Visa
• MasterCard

Based on my experience, you'll receive the Gold Coins instantly whenever you purchase a package at Scratchful sweepstakes casino.

Redemptions

When redeeming sweepstakes prizes, you’ll find fewer payment options. The site only supports gift cards and cash prizes. Nevertheless, the redemption methods at Scratchful are reliable. I’ve summarized them in the table below:

The respective 10 and 50 SC minimum at Scratchful is among the lowest at any US sweepstakes casino I've played at. However, there are certain requirements you must meet before receiving your prize.

First, you have to verify your ID, and second, you need to play with your Sweepstakes Coins at least once. The 1x playthrough is low, and the Scratchful secure identity check service made verification seamless.

Customer service is one of the few areas where I was unimpressed with Scratchful Casino. Live chat is only available for players who have completed at least one purchase. Before buying a non-mandatory coin package, whenever I had a question or required a resolution to an issue, the only option was to drop a message using the support ticket. Scratchful also offers 24/7 phone support, but it’s limited to payments.

While the online chat limitation is a drawback, many Scratchful reviews from existing users commend their support agents. From my experience, I can confirm that they’re available 24/7, and queries you send via support ticket get replied to within 20 to 30 minutes through an email. It does take longer during the night or early hours however.

Scratchful also provides a detailed help center with topics covering:

• Live casino
• Account
• Purchases
• Verification
• Technical concerns
• Social gaming
• Promotions

Customer Service
Available Languages:	English
Email:	[email protected]
Telephone:	+1 (424) 842-4652

Scratchful’s operator is B2Services OÜ, who are an established name in the US sweepstakes niche, where they operate other popular social casinos like McLuck. The brand maintains US sweepstakes gaming rules for all its sites, ensuring its legality and legitimacy.

However, the platform is unavailable in the following states:

• Alabama
• Georgia
• Idaho
• Kentucky
• Michigan
• Nevada
• Washington

If you reside in any of the above locations, I recommend signing up with an alternative social casino.

Security

Scratchful employs industry-standard SSL encryption to protect players’ data, so you can play your favorite social casino games with the assurance that your data won’t get into third-party hands.

Scratchful has a clean, intuitive interface with well-organized game categories and navigation. Different titles are grouped in separate categories on the homepage, so you can find your preferred games quickly after logging in. You can switch from one category to another without your browser reloading, minimizing load time. Navigating through games to bonuses, profiles, customer support, and promotions is easy.

The site loads quickly, and the mobile experience is smooth, whether accessed through the Android app or the mobile-optimized website. However, one minor quirk is the lack of a toggle to switch between GC and SC - you must select the desired currency each time you launch a game. Other sweepstakes casinos I’ve used include a toggle or tab to change between the two.

Scratchful offers a mobile-optimized website for all users and a dedicated Android app available on the Google Play Store. iPhone users will need to access Scratchful through their mobile browser, as there is currently no iOS app available.

We tested both the Android app and the mobile site on different devices. Both platforms performed well, with the mobile site slightly edging out in terms of user experience. The mobile version appears to be designed with smartphone users as the primary focus.

Key features of the mobile site include:

• A convenient bottom menu displaying Get Coins, Redeem, Slots, and Scratch-Off buttons
• Easy access to frequently used sections after login

The Android app offers a similar experience with a few differences:

• Bottom menu limited to Promotions, Get Coins, and Scratch-Off options
• Lightweight design at only 34 MB
• Compatibility with Android 5.0 and later versions

It's worth noting that the Scratchful Android app is considerably smaller in size compared to many other sweepstakes casino apps, which could be beneficial for users with limited storage space.

Scratchful mobile casino

Play at Scratchful for a chance to win the jackpot